IT Engineer
Location: Malaysia
Goal
Supporting the team in administration, operation and ensuring the
availability and further development of the respective IT service as well as corresponding systems, applications and interfaces.
Support IT Digital Workplace & Collaboration Services.
Collaborate with internal and external teams & partners to support the global Organization.
Job Responsibilities
- Participation in the support of the corresponding IT operation services/applications
- Monitoring, maintenance and care of the corresponding systems, including support in the implementation of updates and release upgrades
- Implementation of user support as well as support within the scope of on-call services
- Support in comprehensive IT projects as well as independent
takeover of sub-projects
- Support the on/off boarding process of employees regarding Workplace related issues
- Responsible for lifecycle management and documentation of our internal client infrastructure.
- Create and update operational documentation.
Functional Skills
- Successfully completed training as an IT specialist.
- 3 to 5 years of experience in the administration of Microsoft Office 365 environments, Sharepoint, Azure & intune.
- 3 to 5 years of experience in the administration, operational management, monitoring and support of the IT operation services/applications for which you are responsible
- Basic knowledge of scripting and programming languages relevant to operations.
- Familiar with Microsoft AD
- VM & backup Knowledge
- Internet and network protocol knowledge
Soft Skills
- Entrepreneurial skills: good
- Communication skills: good
- Cooperation: Very good
- Ownership: Very good
- (Self-) Reflection: good
- Language good english speaking
- good analytical skills
- Hands-on mentality
- Distinct ability to work in a team
- Strong customer and service orientation
- High flexibility & willingness to learn